Our response to the COVID-19 pandemic
For all of us in Blue Horizon Hotel, during these challenging times, the health and safety of our guests and employees is our top priority. Together, we take responsible actions to stop the spread of COVID – 19 and, at the same time, to offer a unique and enjoyable experience.
We follow the statements of the World Health Organization regarding COVID-19 and we fully implement the hygiene and safety protocols required by the Hellenic National Public Health Organization (EODY).
Before the opening of the hotel the following actions have being taken
We operate according to the certification from Hellenic Chamber of hotels “Health First”.
We have trained our entire staff on observing health protocols.
An Action Plan has been developed comprising preventive measures and specific protocols for all departments of the hotel, as well as a special Plan for handling potential cases of suspected infection, faithfully adhering to the corresponding plan of the Hellenic National Public Health Organization (EODY).
We have appointed the Head Coordinator and individual Department Heads to administer the above plans.
We have partnered with an experienced physician who operates based on EODY guidelines.
On a weekly basis all our employees are doing a self-test.
During your stay
In compliance with the Health Protocols, set by our Government (Act of law 1881/29.05.2020), we are implementing the following processes:
Deep cleaning of each guest room between stays. Giving emphasis to the high touch items (handles, knobs, controls etc.).
Use of government approved chemicals.
Removal of non-essential items such as brochures, extra pillows, blankets.
Optional use of air conditioning.
Disinfectant dispenser stations available in all areas.
Increase cleaning frequency.
Keeping “social distancing” in lobbies by placing floor signage and reducing seating capacities.
Reduced sunbed capacity by the pool and the beach according to the law.
Sunbeds are sanitized daily and between use.
Restaurants & Bars
Reduced seating capacity.
Flexible operating hours according to the occupancy. If necessary 2 seating for dinner (during high occupancy).
Appropriate PPE used for food handling.
Service from the Buffet can be made by the guests after using the disinfectant dispenser, wearing the provided gloves, and having face mask.
Disinfection of the seating area before any new guests arrive.
Replacement of tablecloths.
Check in from 15:00 hours.
Check out latest by 11:00 hours.
Visitors are not allowed in the rooms.
The use of face mask is mandatory in all areas of the hotel.
For public health protection, we must keep an updated record of all guests staying at the hotel – name, nationality, date of arrival and departure, contact details (address, telephone, e-mail), so that communication is possible if a coronavirus case is identified at a later time.
Following the orders and recommendations of the Health Protocols the following facilities will not be available:
Mini Club, playground area and internet corner.
Thank you for your understanding and cooperation.
We are looking forward to welcoming you to Blue Horizon Hotel.