For all of us in Blue Horizon Hotel, during these challenging times, the health and safety of our guests and employees is our top priority. Together, with a high sense of responsibility we take all necessary actions to stop the spread of COVID – 19 and, at the same time, to offer a unique and enjoyable experience.

We follow the statements of the World Health Organization regarding COVID-19 and we fully implement the hygiene and safety protocols required by the Hellenic National Public Health Organization (EODY).

Before the opening of the hotel the following actions have been taken

• We operate according to the certification from Hellenic Chamber of hotels “Health First”.
• We have trained our entire staff on observing health protocols.
• An Action Plan has been developed comprising preventive measures and specific protocols for all departments of the hotel, as well as a special Plan for handling potential cases of suspected infection, faithfully adhering to the corresponding plan of the Hellenic National Public Health Organization (EODY).
• We have appointed the Head Coordinator and individual Department Heads to administer the above plans.
• We have partnered with an experienced doctor who operates based on EODY guidelines.

During your stay

In compliance with the Health Protocols, set by our Government (Act of law 1881/29.05.2020), we are implementing the following processes:

Guest rooms

• Deep cleaning of each guest room between stays. Giving emphasis to the high touch items (handles, knobs, controls etc.) and disinfection in ventilation and air condition filters.
• Use of government approved chemicals
• Reducing housekeeping contact during your stay. The room will be cleaned every 3^rd day. Fresh towels and linen will be available through housekeeping.
• Removal of non-essential items such as brochures, extra pillows, blankets.
• Optional use of air conditioning.

Public areas

• Disinfectant dispenser stations available in all areas.
• Increase cleaning frequency.
• Keeping “social distancing” in lobbies by placing floor signage and reducing seating capacities.
• Reduced sunbed capacity by the pool and the beach according to the law.
• Sunbeds are sanitized daily and between use.

Restaurants & Bars

• Reduced seating capacity.
• Flexible operating hours according to the occupancy. If necessary 2 seating for dinner (during high occupancy).
• Serviced Buffet. No contact of guests with food. The buffet is protected with safety glasses and staff provide and carry out all precautionary procedures during serving.
• Appropriate PPE use for food handling.
• One use tablecloth in the restaurants.
• Disinfection of the seating area before any new guests arrive.

Reception

• Check in from 15.00 hours.
• Check out latest by 11.00 hours.
• Contact less payment and sending invoices via email.
• Visitors are not allowed in the rooms.

For public health protection, we must keep an updated record of all guests staying at the hotel – name, nationality, date of arrival and departure, contact details (address, telephone, e-mail), so that communication is possible if a coronavirus case is identified at a later time.

Following the orders and recommendations of the Health Protocols the following facilities will not be available:

• Mini Club, Playground area, Beach volley, basketball and internet corner.